Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website or purchase an online course hosted on Thinkific.
I am committed to handling your data with care, transparency, and respect.
Who I am
This website and its content are owned and operated by Kate Walker Psychotherapy.
For the purposes of UK data protection law, I am the data controller.
If you have any questions about this policy or how your data is used, you can contact me via the details provided on this website.
Course platform (Thinkific)
My online courses are hosted on Thinkific, a third-party learning management platform. When you sign up for or purchase a course, some of your personal data is processed and stored by Thinkific in order to provide course access and functionality.
Thinkific acts as a data processor on my behalf and is contractually required to handle your data securely and in line with data protection laws.
You can view Thinkific’s own Privacy Policy here:
https://www.thinkific.com/privacy-policy/
What information is collected
When you use this website or enrol in a course, the following information may be collected:
Name and email address
Account login details (managed via Thinkific)
Course enrolment and progress data
Billing and payment information (processed securely by payment providers)
Any information you choose to share when contacting me
Technical data such as IP address, device, browser type, and usage data
I only collect information that is necessary to provide and manage access to courses and related services.
How your information is used
Your information may be used to:
Provide access to purchased courses
Manage your Thinkific account and learning experience
Process payments and send receipts
Communicate with you about course access or updates
Respond to enquiries or support requests
Improve course content and website functionality
Meet legal, tax, or regulatory obligations
Your data is never used for unrelated purposes.
Email communication
Your email address may be used to:
Send course-related communications
Provide login or access information
Respond to questions or support requests
You will not be added to marketing mailing lists without your consent, and you can unsubscribe from non-essential emails at any time.
Payments
Payments for courses are processed securely via third-party payment providers (such as Stripe or PayPal) integrated with Thinkific.
I do not store or have access to your full payment card details.
Payment providers receive only the information necessary to process transactions and are required to comply with data protection regulations.
Sharing your information
Your personal data is not sold or shared with third parties for marketing purposes.
Information may be shared only when necessary with:
Thinkific (for course delivery and account access)
Payment processors
Legal or regulatory authorities where required by law
All third parties are expected to handle your data securely and lawfully.
Data storage and security
Your data is stored securely using reputable platforms, including Thinkific. Reasonable technical and organisational measures are in place to protect your information from unauthorised access, misuse, or loss.
Data is retained only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Your rights
Under UK data protection law, you have the right to:
Access the personal data I hold about you
Request corrections to inaccurate data
Request deletion of your data (where appropriate)
Restrict or object to certain types of processing
Withdraw consent at any time (where applicable)
To exercise these rights, please contact me using the details on this website.
Cookies and analytics
This website and Thinkific may use cookies or similar technologies to support functionality and understand how the site is used. You can manage cookie preferences through your browser settings.
Further information may be provided in a separate cookie notice.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes in services, platforms, or legal requirements. The most current version will always be available on this website.
Important note
The courses offered through this website and Thinkific are educational, self-learning resources. They do not constitute psychotherapy, diagnosis, or crisis support. Data collected through course participation is handled separately from psychotherapy client records.